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You'll discover a wealth of technical support and valuable information regarding the usage of our apps and services. Whether you need assistance or want to explore additional features, this page is your go-to resource for all things Convo.

Getting started

Green background with white text: "Can I use my NDIS for Convo?"
Green background with white text: "Can I use Convo for work"

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How to use our Convo Now app?

Green background with white text: "How do I change my password?"
Green background with white text: "How do I have face-to-face conversations using Convo?"
Green background with white text: "Can I receive an call through the app?"
Does Convo on mobile use call minutes or data_
Green background with white text: "How do I make a phone call?"
Green background with white text: "How do I reach customer support?"
Green background with white text: "Preparing for a video interpreter connection"
Green background with white text: "App Buttons"

Useful information

Green background with white text: "What to do with your Convo Number?"
Green background with white text: "Waiting in the queue"
Green background with white text: "NDIS"
Green background with white text: "Can I change my monthly plan?"
Green background with white text: "Why is the video not connected to my app?"
Green background with white text: "How many calls can I make in one connection?"
Green background with white text: "What type of bill do I get from Convo?"

Tutorial Session

Still need support? We are offering a tutorial session with our Customer Support Officer to show you how you can use the Convo Australia app. 

REGISTER FOR TUTORIAL SESSION

If you require additional technical support, please reach out to Customer Support via "View directory" > "Convo AU Customer Support" within the Convo Now app or send an email to help@convoaustralia.com. 

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Because we understand you.