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How do I make a phone call?


There are two different ways to make a phone call:
Step 1: To make a call, click the green button with the white phone icon labelled “Make a call”.
Make a call 01
 
Step 2: Type in the number, and tap "call". You can also copy and paste numbers into the Dial Pad, just remove any extra symbols.

Make a call 02-2

 
Step 3: The Video Interpreter will connect when you're ready. No need to sign the phone number!
Make a call 03-1
Make a call 04-1
Make a call 05-1

 

Step 1: Click the light grey button with the black contact list icon labelled “View contacts”.
Make a call 01B
Step 2: Then tap the entry and choose the number.

Make a call 02B

Step 3: Click a phone icon and then make a phone call.
Make a call 03BMake a call 04BMake a call 05B

Make a call 06B

 

Important note: Just let the Interpreter know if you want them to connect right away or if you need to provide some background information before making a phone call.

Because we understand you.